Community guidelines

Izzat se baat karein; har insaan ki hadon ka dhyaan rakhein.

Last updated: {{DATE}}

Preview: these guidelines describe the planned calling service. Calling, reports, strike enforcement and automated moderation are not active just because they are described here.

What is welcome

Adults aged 18 or older can talk, vent, find company or discuss a shared interest. Astrology and tarot are for reflection and entertainment, with no promised outcomes. Respect a person's decision to decline, end or change the topic.

In the women-only lane, everyday health experiences are a normal topic. Discussing periods, PCOS or pregnancy is not in itself sexual misconduct. Harassment is still reportable. Hosts must not provide medical advice, diagnosis or treatment.

What is not allowed

  • Sexual or suggestive talk, abuse, threats, harassment or coercion.
  • Asking for or sharing phone numbers, social accounts, addresses or private contact details.
  • Asking for money, selling services or remedies, or arranging meetings.
  • Impersonation, false qualifications, or professional medical, legal or financial advice.
  • Using the service under 18, sharing another person's private information or making your own recording of them.

How planned reports and strikes work

Hosts will be able to end a call with *, or use # to end, block the caller from that host and flag an incident. A block stops future contact with that host; it does not by itself prove misconduct or permanently ban an account.

Calls are not recorded. AI follows each live call, ends calls that break these rules and creates a flag; flags go to our team for review. A flag or report is pending until reviewed; AI does not independently decide a permanent ban. Mentions of self-harm go to welfare review and must never count as a strike.

The proposed caller policy is a ban after three confirmed strikes. Blocking by three distinct hosts is planned to freeze the caller account pending review; two calls ended with the host's # key within 24 hours are planned to trigger a 24-hour suspension. These are planned controls, not a guarantee that harm will be detected.

A banned account cannot make calls and cannot re-register with the same phone number. Wallet balance is never forfeited: a banned user can still sign in to the dashboard and withdraw the remaining balance to UPI. Connected usage remains billable under the planned wallet terms.

Live moderation comes later

AI understands the intention behind what is said rather than reacting to single words, and ends a call when it detects sexual pressure, abuse, threats or a scam. Do not wait for the AI before hanging up — you can end any call yourself, or press # to end and block.

Hosts also follow the host rules. See Report a user for reporting availability and grievance redressal for the published route to challenge account action. No response time or outcome is promised by this preview.