This Privacy Policy explains how AvaGlobal International, Inc. ("AvaGlobal", "AvaTOK", "we", "us", or "our"), a Delaware corporation based in the United States, handles personal information in connection with the avaTOK websites, apps, and services (collectively, the "Services"). AvaTOK is a product of AvaGlobal — you can learn more about our parent company at avaglobal.ai.
By using the Services you agree to the practices described here. If you do not agree, please do not use the Services.
1. Information we collect
We collect information in three ways:
- Information you give us — such as your name, email address, handle, profile details, payment and payout details, identity-verification data (for KYC where required), and any content you create, upload, or send.
- Information we collect automatically — such as device and browser type, IP address, approximate location, pages viewed, and interactions with the Services, collected through cookies and similar technologies (see our Cookie Policy).
- Information from third parties — such as authentication providers, payment processors, and analytics partners that help us run the Services.
2. How we use information
- To provide, maintain, and improve the Services.
- To process payments, payouts, bookings, and transactions.
- To verify identity, keep the community safe, and prevent fraud and abuse.
- To personalize features, including AI-powered features.
- To communicate with you about your account, updates, and support requests.
- To comply with legal obligations and enforce our Terms of Service.
3. AI features and your data
avaTOK is an AI-centric platform. Some features use machine-learning models to generate, summarize, translate, or recommend content. AI outputs can be inaccurate or incomplete — please review the section on AI in our Terms of Service. Private and end-to-end encrypted content is processed on-device wherever feasible and is not used to train shared models without your consent.
4. How we share information
We do not sell your personal information. We share it only:
- With service providers (e.g. hosting, payments, email, analytics) under contract.
- With other users when you choose to make content or a profile public.
- To comply with law, legal process, or to protect rights, safety, and property.
- In connection with a merger, acquisition, or sale of assets, with notice where required.
5. Data retention
We keep personal information for as long as your account is active or as needed to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements. You can request deletion of your account and data at any time.
6. Your rights and choices
Depending on where you live, you may have the right to access, correct, export, or delete your personal information, and to object to or restrict certain processing. To exercise these rights, contact us at support@avatok.ai. You can also manage cookies through your browser and our cookie controls.
7. Security
We use technical and organizational measures designed to protect personal information, including encryption in transit and at rest. No method of transmission or storage is perfectly secure, so we cannot guarantee absolute security.
8. International transfers
We operate globally. Your information may be processed in countries other than your own, including the United States, where data-protection laws may differ. We take steps to ensure appropriate safeguards are in place.
9. Children
The Services are not directed to children under 13 (or the minimum age required in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided us information, contact support@avatok.ai.
10. Changes to this policy
We may update this Privacy Policy from time to time. We will post the updated version here and revise the "Last updated" date above. Material changes may be communicated through the Services.
11. Contact us
Questions about privacy? Email support@avatok.ai or use our contact page. AvaGlobal International, Inc. is a Delaware corporation, United States.